Credit Services Business Analyst II

Req ID: 77816 Location: Fort Worth -FTWT, Tulsa -TUL Areas of Interest: Oil & Gas/Mineral Management; Audit; Bank Operations Pay Transparency Salary Range: Not Available Application Deadline: 05/29/2026 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. Bonus Type Discretionary Summary BOK Financial is a top financial institution that offers a range of sophisticated financial products and services, focusing on personalized client relationships. With over a century of experience, we serve consumers, businesses, and wealth clients across the American Midwest and Southwest. We emphasize long-term relationships, community investment, and talent development, aligning with our brand platform, "We go above. So you can go beyond." Job Description The Credit Services Business Analyst II position oversees the operation, maintenance and system related procedures for one of the organization’s systems; responsible for making decisions, with organizational impact, regarding the implementation of operational productivity workflow and lending system enhancing projects. The Analyst ensures consistent practices are used throughout the department to maintain the integrity of the systems; works as a business partner to the Lending Division, Compliance, Credit Administration, Audit, Data Security, IS and Finance departments in the establishment and safeguarding of corporate policy, credit policy, system security, regulatory and business requirements relating to the assigned system. The Business Analyst determines work priorities, scheduling and resource allocations, while providing day-to-day operation support for complex applications/systems. The Analyst’s overarching goal is to achieve improved business performance through the assigned systems. The Credit Services Business Analyst II typically reports to senior management. Team Culture Every day, our team members push the boundaries of what’s possible, striving for excellence with our teams, clients, and business. As a financial institution that breaks the mold, we focus on building relationships through expertise and sound advice, rather than merely promoting products. Join us to build your career, fuel your curiosity, develop lasting relationships, and make a real impact. Even after more than a century, we’re more excited than ever about our future. How You'll Spend Your Time You will provide business system support while applying corporate credit policy, regulatory requirements, and product support across banking lines of business. You will oversee system workflows by documenting procedures, training personnel, and measuring process performance. You will recommend user procedure improvements and system enhancements aligned to business needs and customer satisfaction. You will research and resolve system issues by coordinating with vendors, internal IS teams, and external technical support. You will advise management on system risks, gaps, required fixes, efficiency opportunities, and cost savings. You will mitigate data integrity and fraud risk by overseeing system controls, security access approvals, and reporting. You will manage system-related projects by coordinating planning, implementation, training, documentation, and post-project reviews. Education & Experience Requirements This level of knowledge is normally acquired through completion of a Bachelors Degree Business Administration, Finance, Risk Management or in Management Information Systems or Computer Science and 3-5 years related experience in loan operations administration or loan support role in either information technology or project management; or 5-7 years work related experience, which includes business application support, financial, operations and project understanding. Excellent working knowledge of system processing, consumer and commercial loan operation function/processes and excellent understanding of the lending business, Visionary and deployment abilities to best fit business and operational needs with systemic functions. Thorough knowledge of bank lending policies, federal and state regulations and reporting including but not limited to: BSA, UDAAP, Sarbanes-Oxley, Fair Credit, Truth in Lending, RESPA, CFPB requirements, CRA reporting, OCC reporting and Loan Reserve reporting. Knowledge of banking application systems, products; operatio