Job Description
OverviewJoin our team as a Customer Service Representative (CSR) specializing in dry cleaning services! In this lively and essential role, you will be the friendly face and reliable point of contact for our valued customers.Your enthusiasm and attention to detail will ensure each guest receives exceptional service, from drop-off to pick-up.Whether handling laundry, dry cleaning, or customer inquiries, your positive energy will help create a welcoming environment that keeps customers coming back.This paid position offers an exciting opportunity to develop your skills in hospitality, customer service, and basic operations within a dynamic team.Responsibilities Greet customers warmly and assist with their dry cleaning and laundry needs with a positive attitude Process customer orders accurately within our computer system, including recording details and handling payments using cash or card Manage cash handling and cashiering duties efficiently to ensure correct transactions Operate cleaning equipment and handle laundry tasks following safety and quality standards Maintain cleanliness of the workspace and ensure all areas are organized and hygienic Provide excellent customer service by answering questions, offering recommendations, and resolving concerns promptly Support inventory management by tracking supplies and notifying management of stock needs Skills Previous experience in a retail environments is highly desirable Strong customer service skills with a friendly, approachable demeanor Knowledge of dry cleaning processes, laundry procedures, or cleaning techniques is a plus Comfortable with using a computer to complete job tasks Ability to perform basic math accurately for transactions and record keeping Experience with cashiering and cash handling to ensure secure and correct payments Good communication skills to interact effectively with customers and team members Ability to stand for extended periods, lift moderate loads, and work efficiently in a fast-paced settingEmbark on a rewarding journey where your energetic approach makes a difference! We value hardworking individuals eager to grow their skills in hospitality, customer service, and cleaning operations.Join us today to be part of a vibrant team dedicated to delivering top-notch service in a lively environment! Pay:From $15.00 per hour Work Location:In person.