Job Description
Benefits:Competitive salary Employee discounts Opportunity for advancement Training & development Benefits / Perks Competitive wages Career growth opportunities Fun, friendly, and customer-focused work environment Ongoing training provided Employee discount Job Summary We are seeking a friendly, reliable, and customer-focused Customer Care Associate to join our dry cleaning team at The Cleaning Club.This is a part-time morning position and a key front-of-house role.As the first point of contact for our customers, you will be responsible for delivering excellent customer service, processing drop-offs and pickups, and ensuring each customer feels welcomed and taken care of.The ideal candidate has prior retail or cashier experience, strong communication skills, and enjoys working with people.Dry cleaning experience is a plus, but we will train the right person.For the right individual, this role can lead to growth, additional hours, and a potential full-time position.Responsibilities Greet every customer with a smile and provide warm, professional customer service Process customer drop-offs and pickups accurately Tag, mark, and sort garments correctly Retrieve customer orders upon pickup Operate the register, ring up sales, and complete transactions Collect payments by cash and credit card Issue receipts and handle basic transaction questions Assist with light back-of-house duties such as assembly, bagging, and racking (training provided) Maintain cleanliness and organization of the store, including sweeping, mopping, dusting, taking out trash, and keeping the lobby and parking area tidy Help with general shop tasks as needed (this list is not exhaustive) Lift and transport light bundles of clothing as part of daily operations Qualifications Strong English communication skills (required) Prior retail or customer service experience preferred Dry cleaning experience is a strong plus Spanish is a bonus, but not required Ability to read, count, write, and communicate clearly and effectively Friendly, welcoming, and professional attitude Reliable, punctual, and detail-oriented Willingness to learn and work well in a team environment Ability to quickly and accurately operate a register Willingness to be cross-trained in different areas of the business We prefer applicants who can provide professional references Schedule Part-time Monday - Saturday 7:00 AM - 11:00 AM Pay $17.87 - $20.00 per hour (based on experience).