Customer Completion Executive

[[extTitle]] in [[location]] Unique Skills [[cusuniqSkills]] Education and Experience Requirements Bachelor's Degree in a related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 8 years relevant aviation experience preferably in aircraft completions or program management. Position Purpose Serve as outfitting definition process team leader for new aircraft projects, working directly with customers to gain understanding of their specific mission requirements and preferences. Translate that information into a complete, comprehensive and contractually binding Completion Package consistent with the Outfitting Definition Process, the Aircraft Sales Agreement and product offerings. Collaborates with Completion & Delivery Associate as customer advocate/representative working together as a team for all matters related to the Completions outfitting and delivery of the new aircraft. Job Description Principle Duties and Responsibilities Essential Functions Lead customers through the outfitting definition process to minimize delivery exceptions and maintain schedule while ensuring the flawless customer experience. Present and explain the essential steps within the outfitting definition process to owners (L1) or their delegates establishing key milestones and requirements for timely customer response. Translate mission requirements and outfitting preferences into a Completion Package consistent with product offerings, regulatory requirements, and in a manner maximizing retention of standardized content. Initiate and monitor preparation of the Completion Package to be used as the basis for engineering, constructing and delivering the completed aircraft ensuring contractual integrity. Present to the owner (L1) an accurate Completion Package whi