Job Description
At Turf Tools Management, we believe strong business relationships start with meaningful conversations.As a Customer Experience Associate, you'll be on the front lines of our business-to-business sales efforts, helping connect businesses with effective solutions while representing our clients with professionalism and confidence.The Customer Experience Associate is an entry-level role that offers hands-on experience in business communication, customer service, and sales within a team-focused environment.The Customer Experience Associate is an ideal opportunity for someone looking to build a solid foundation in sales and grow within a results-driven company.What youll do as a Customer Experience Associate:Introduce clients to our products and services while gathering insights to better support their business goals Respond to client questions or concerns quickly, helping maintain strong relationships and a positive experience with every interaction Participate in team meetings and training sessions with other Customer Experience Associates to learn the full B2B sales process, from initial outreach to final sale Support client account management by keeping track of interactions and sales activity, ensuring records are organized and up to date Collaborate with the sales team and other Customer Experience Associates to share insights, exchange ideas, and improve overall team performance Assist the sales team and other Customer Experience Associates in identifying potential business opportunities and supporting efforts to expand existing accounts and drive sales performance What we are looking for in a Customer Experience Associate:Strong communication and interpersonal skills A positive, goal-oriented mindset with a willingness to learn Comfort speaking with business professionals in person Strong organization and attention to detail Prior experience as a Customer Experience Associate, in sales, customer service ore related field is a plus What we offer our Customer Experience Associates:Comprehensive onboarding and sales training Clear growth and advancement opportunities Supportive team-oriented environment Job Type:Full-time Pay:$1,000.00 - $1,400.00 per week Work Location:In person.