Job Description
Leading distributor of Italian outdoor furniture with over two decades of successful relationships in the foodservice, hospitality and corporate industries is seeking a couple of Customer Relation Representatives with a professional attitude, excellent communications skills, ability to resolve problems, detail oriented, and dependable.Your main responsibilities will be to support our customer base with product information, stock and freight requests, and order entry to insure 100% customer satisfaction.Responsibilities and duties included, but not are limited to: Answer incoming calls from Customers and Sale Representatives, offering general product information, customer service and research functions Manage accounts in assigned sales rep regions Communicate with sales reps regarding all territorial activity Enter, process and update orders from assigned regions Outbound customer services calls to existing customers Maintain customer return requests QUALIFICATIONS Computer literate, knowledge of Microsoft Excel, Outlook and Word; knowledge of SAGE100 & CRM a plus Account maintenance experience Experienced in business-to-business customer service Able to succeed in a small fast paced and open team environment Demonstrate strong organizational skills and must be able to multi task Two-three years customer service experience Be a high school graduate or equivalent Company is a drug-free workplace.To keep us all safe, a pre-employment drug test and background check are required.We E-verify all employees Monday through Friday, 40 hours/week If you are interested and qualify for this position, please forward your resume and cover letter along with salary requirements.We cannot consider candidates who do not include this information.Job Type:Full-time Pay:$21.00 - $24.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:8 hour shift Monday to Friday No nights Supplemental Pay:Bonus pay Education:High school or equivalent (Preferred) Experience:Customer service:2 years (Preferred) Work Location:In person.