Customer Service Agent

Skillbridge Academy is dedicated to helping individuals and organizations grow through innovative learning experiences, professional training, and career-focused development programs. Our team values communication, collaboration, and creativity, creating an environment where professionals can build meaningful careers while contributing to impactful projects. Job Description We are currently seeking a motivated and professional Customer Service Agent to join our growing team in Baton Rouge, LA. The ideal candidate is detail-oriented, communication-focused, and passionate about delivering outstanding customer experiences. This role involves assisting clients, resolving inquiries, and supporting daily operations while maintaining a high level of professionalism and efficiency. Responsibilities Provide excellent customer support through phone, email, and in-person interactions Respond to customer inquiries in a timely and professional manner Maintain accurate customer records and update information as needed Assist clients with service-related questions and solutions Collaborate with team members to improve customer satisfaction Handle administrative and operational support tasks Maintain a positive and professional attitude when assisting customers Qualifications Strong verbal and written communication skills Excellent organizational and multitasking abilities Ability to work effectively in a team-oriented environment Professional demeanor and customer-focused mindset Strong problem-solving and interpersonal skills Basic computer proficiency and ability to learn internal systems Adaptability and willingness to grow professionally Additional Information Competitive salary Career growth opportunities Professional development and skill-building opportunities Supportive and collaborative work environment Full-time position with stable scheduling Opportunity to work with a dynamic and growing team