Customer Service Associate

Ignite Solutions Inc.is hiring a Customer Service Associate to represent AT&T Business services in the Westminster area.This is a face-to-face, direct sales role focused on working with local business owners to discuss wireless devices and AT&T Business Fiber internet solutions.As a Customer Service Associate, you will engage with businesses in person, educate decision-makers on available service options, answer questions, and assist with new account enrollments or service upgrades.You'll receive hands-on training in consultative sales techniques, product knowledge, and territory management to prepare you for direct market engagement.The Customer Service Associate position is ideal for someone who is comfortable initiating conversations, building professional relationships, and working in a performance-driven environment.Our Customer Service Associate team provides structured training, ongoing mentorship, and clear growth opportunities for individuals looking to develop their sales and business experience.Role Requirements for a Customer Service Associate Complete accurate business account enrollments while ensuring all required documentation and compliance standards are met, as you develop hands-on experience in AT&T Business Fiber and wireless sales.Observe consultative sales methods personally, gaining insight into how business owners' needs are evaluated and addressed.Assist in account setup and documentation, learning to identify opportunities for mobile hardware upgrades and security integration.Contribute to team success by joining daily sales huddles and audits, reinforcing alignment with activation goals and regional objectives.Communicate technical benefits with confidence, positioning symmetrical fiber speeds and reliable wireless connectivity as clear, competitive advantages for business customers.Prepare for career advancement by mastering AT&T's sales tools and reporting systems, building the foundation for future account management roles.What You'll Gain as a Customer Service Associate Strengthen consultative sales skills focused on multi-line wireless and business fiber solutions.Build expertise in assessing business connectivity needs and matching solutions.Refine skills handling objections with professional, sales-driven solutions.Strengthen teamwork, collaborating with field engineers and strategists to close sales.Qualities That Set You Apart as a Customer Service Associate High school diploma or GED required; Bachelor's degree in Business Administration, Marketing, or Information Technology is preferred but not essential.Ability to adapt quickly to new technologies, learning how to position fiber, VoIP, and mobile solutions as sales drivers.Experience in sales, consulting, or customer-facing B2B roles, consistently achieving performance goals while maintaining professional accountability.Organized and dependable, able to manage Westminster territory sales operations and maintain accurate account documentation.Committed to building long-term client trust and developing the interpersonal skills needed to sustain strong business relationships.Overview - Customer Service Associate Location:Westminster, CA Schedule:Full-Time Compensation:Commission-based pay structure.As a Customer Service Associate, you will work directly with local businesses to introduce and enroll them in wireless and high-speed internet solutions that fit their operational needs.This is a face-to-face, business-to-business sales role focused on building relationships and driving new account enrollments within the Westminster-Orange County market.Earnings Potential:Representatives earn between $40-$300 per sale, depending on the product and package.With an average of one sale per day, typical weekly earnings range from $900-$1,300, with higher earning potential based on performance.Pay:$900.00 - $1,300.00 per week Benefits:401(k) Employee discount Work Location:In person.