Job Description
OverviewJoin our dynamic team as a Customer Service Associate and become the friendly face that makes every shopping experience memorable! In this energetic role, you will engage with customers and ensure their optical needs are met with enthusiasm and professionalism.Your positive attitude and proactive approach will help create a welcoming environment where customers feel valued and appreciated.This position offers an exciting opportunity to develop your retail skills while contributing to a vibrant team dedicated to exceptional service.Duties Greet customers warmly and provide outstanding customer service to enhance their shopping experience Assist customers with all vision needs including order inquiries, insurance questions and warranty processes.Operate POS (Point of Sale) systems efficiently for transactions, cash handling, and insurance eligibility Maintain organized workspace, and ensure the store is clean and inviting Demonstrate strong phone etiquette when handling customer calls and inquiries, ensuring clear communication Qualifications Previous retail sales or customer service experience preferred, especially in hospitality or high-end retail environments Familiarity with POS systems, cashiering, and basic math skills for accurate transactions Excellent communication skills with a friendly demeanor and professional phone etiquette Strong attention to detail and follow through with a natural desire to help people Join us today to be part of a lively team that values your energy, communication skills, and dedication! We're committed to providing a supportive environment where you can grow your retail expertise while delivering exceptional service every day.Job Type:Part-time Pay:$20.00 - $25.00 per hour Expected hours:15 - 30 per week Work Location:In person.