Job Description
As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met. Key Responsibilities: Answer product questions and handle returns with ease. Assist customers to their cars with a smile. Bring energy and enthusiasm to help customers find the perfect products. Flexibility to jump into other departments to learn and help out. Those include: Animal Care, Fish Care, Freight and Plant Care. Qualifications: Excellent Communicator: Clear and effective in all interactions. Customer Savvy: Skilled in handling complex and challenging customer interactions. Dependable: Consistently reliable with a strong attendance record. Self-Starter: Motivated with keen attention to detail, quality and presentation Instruction Follower: Able to read, understand and act on verbal and written directions. Flexible: Adaptable schedule to meet store needs. Punctual: Adheres to work schedules and attendance policies. Physical Requirements: Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens. Willingness to handle feeder animals including live rats and mice, frozen rats and mice and various insects. Frequently required to work around potentially toxic chemicals associated with certain pet care products. Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet. Fr