Job Description
TSG - The Sheridan Group seeks a Customer Service Representative to support clients in our printing media and public affairs campaigns. In this role, you’ll be the primary point of contact for client inquiries, orders, and issue resolution, coordinating closely with production and account teams. You’ll manage order details, track project status, and ensure timely, high-quality delivery. Ideal candidates bring strong communication skills, attention to detail, comfort with CRM tools, and 1-2 years of customer service experience, preferably in printing, media, or communications. This role operates in a collaborative, high-performance, client-focused environment.