Customer Service representative

Customer Service - Part Time Access Behavioral Health Services | Caldwell, ID Join our dedicated team at Access Behavioral Health Services, where we are committed to providing exceptional care and support to our clients. As a Customer Service representative, you will play a vital role in facilitating communication and ensuring a welcoming environment for individuals seeking mental health services. This part-time position offers the chance to make a meaningful impact in the lives of others while working in a supportive and fulfilling atmosphere. Key Responsibilities Client Interaction: Provide friendly and professional assistance to clients and their families, addressing inquiries and concerns. Appointment Coordination: Schedule and confirm client appointments, ensuring efficient use of resources. Administrative Support: Maintain accurate records and documentation, assisting with data entry and filing. Team Collaboration: Work closely with the healthcare team to ensure seamless service delivery and effective communication. Requirements Previous experience in customer service or a related field is preferred. Strong communication and interpersonal skills. Ability to handle sensitive information with discretion. Comfortable using basic computer software and office equipment. Availability for part-time hours, including possible evenings and weekends. Schedule This is a part-time position with flexible hours, including potential evening and weekend shifts. Why You'll Love Working Here Be part of a compassionate team dedicated to improving mental health services. Opportunities for professional development and growth within the organization. Enjoy a supportive and collaborative work environment. Make a difference in the lives of individuals and families in your community. Join the Team If you are passionate about helping others and looking for a rewarding part-time opportunity, we encourage you to apply today and become a valued member of Access Behavioral Health Services!