Customer Service Representative

Customer Service Representative Are you passionate about helping others and protecting dreams? Join our team at American Family Insurance as a Customer Service Representative.We're looking for someone who's genuine, optimistic, and collaborative--ready to provide exceptional service to our customers.Responsibilities: Deliver outstanding customer service by answering questions, resolving issues, and processing requests. Assist customers with policy changes, billing inquiries, and claims support. Maintain accurate records and follow agency guidelines. Participate in training and continuous learning to enhance your skills. Collaborate with team members to support customer satisfaction and retention.Qualifications: Strong communication and interpersonal skills. Ability to work in a fast-paced environment and multitask effectively. Previous customer service experience is preferred. High school diploma or equivalent required.Why American Family Insurance? We believe in protecting dreams and supporting our customers every step of the way.You'll be part of a welcoming, supportive team dedicated to making a difference.Apply Today! Ready to start your journey with American Family Insurance? Submit your application and discover how you can help customers protect what matters most.Job Type:Full-time Pay:$18.00 - $25.00 per hour Expected hours:40 per week Benefits:On-the-job training Work Location:In person.