Customer Service Representative

Customer Service Representative-9am to 6pm shift available We are growing again.We are in need of an experienced Customer Service Representative to work from our main office location in Harleysville, PA.Responsibilities:Answer in-coming phone calls.Book appointments for electrical, plumbing, heating and cooling service and dispatch the right technicians to the right jobs.Answer customer questions and resolve customer complaints.Thrive in high volume call environment with interruptions while remaining focused on other assigned projects and responsibilities.Follow up with customers after service appointments to ensure they are fully satisfied.Determine when an issue requires further attention from a service manager.We offer:Competitive pay Monthly incentive plan Positive work environment Full family health care plan 401k retirement plan Family vacation and holiday package Job Type:Full-time Pay:$18.00 - $22.00 per hour Benefits:401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Work Location:In person.