Customer Service Representative

Overview Join the team with a warehouse distribution center as a Customer Service Representative! You would respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner.Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties.May handle and resolve complaints Details:Monday to Friday 7:00 AM - 3:30 PM $20.00/hr On-site only, no hybrid/remote option.Temp-to-hire/Temporary What You'll Do :Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.Reports customer feedback to management.Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.Assures proper invoicing of accounts by verifying computer-generated invoices.Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors Schedule loads as required.Maintain updated reports to ensure all loads are empty and closed.Resolve refused product, over, short and damaged (OS&D) orders.Follow attendance policy, show up for work on time and ready to work assigned shift.Perform other duties as required and assigned.Qualifications:1-2 years of related work experience.Ability to work in a fast paced environment.Ability to handle multiple tasks at the same time.Experience working with challenging customers.Knowledge of Warehouse Management Systems Knowledge of Microsoft Office Suite.Desktop computers proficiency High school diploma or general education degree (GED).Job Type:Full-time Pay:$20.00 per hour Expected hours:40 per week Benefits:Dental insurance Health insurance Vision insurance Application Question(s):This position will begin as a contract associate position for a duration of at least 3 months with the potential be long term.Are you comfortable with this hiring capacity? Experience:Customer service:1 year (Preferred) Microsoft Office:1 year (Preferred) Computer literacy:1 year (Preferred) Warehouse system utilization:1 year (Preferred) Ability to Commute:Zumbrota, MN 55992 (Preferred) Work Location:In person.