Customer Service Representative/VSM

Job Overview The Customer Service Representative/Virtual Site Manager is an in-office role based at the corporate office in Gilbert, AZ and is responsible for supporting multiple storage facilities remotely from that location. This is not a remote or work-from-home position. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers. Key Responsibilities Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls Take card payments over the phone Answer questions from tenants and prospective customers Make notes on tenant accounts Schedule move-ins and facility tours Order supplies Make bids for new vendors with a work order request from the Area Manager Understand and be able to explain a legal lease agreement for storage units. Qualifications/Skills: Excellent written and oral communication skills, especially over the phone Proficiency in Microsoft Office Ability to learn required software (Sitelink) Ability to sit for extended periods of time at a desk Experience and Requirements: 1+ years in customer service 1+ years in sales Knowledge/experience in property management or big box retailer preferred Work Schedule Wednesday - Friday, 8am - 5pm Saturday, Sunday 10am - 4pm Pay: $22/hour Reports to the Area Manager This is a great opportunity and work environment (and co-workers!). Apply today!