Job Description
Customer Support Network Specialist Pay Rate: $38.00/hr. Clearance.: Public Trust Minimum of 2 - 5 years’ experience in deskside and/or on-site network support Network Industry Certification(s): CompTIA Network+ or CCNA preferred BS Degree in Computer Science, Information Systems preferred Description: Telecom Support Specialist to join our (Peraton) team in Washington DC. Candidate to provide technical assistance at the customer’s physical premises to install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services, and microwave transmission systems, found in complex electronic switching systems, telecom rooms, and other telephone services. Responsibilities: Overseeing the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, and IP networks Support a Cisco centric WAN, LAN, and WLAN environment. This includes racks, hubs, routers, switches, wireless controllers, light weight access points (LWAP). LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves) Inventories and prioritizes network and equipment repairs. Establish voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools. Verifies service by testing and re-programming circuits, equipment, and alarms