Job Description
Job Location:In-Person, $17.5/Hour, 1st Shift,Full-Time Join a well-established company recognized for delivering high-quality products and exceptional customer service.We value reliability, teamwork, and continuous learning in a supportive environment.They are seeking a Customer Support Specialist to join their team.Your day-to-day as a Customer Support Specialist:Respond to inbound customer inquiries via phone, chat, and email regarding post-sale service needs.Assist customers with order tracking, shipping updates, and product returns or exchanges.Maintain accurate records of customer interactions and reasons for returns or service actions.Stay current on product information and participate in ongoing training sessions.Your skills and Experience:Strong verbal communication and active listening abilities.Proficiency with computers and willingness to learn new software systems.Attention to detail for accurate data entry and record keeping.Ability to de-escalate challenging situations and provide solutions.What you can expect from ETS:Health insurance, referral program, and more Weekly pay Brand NEW exclusive ETS benefit:Get paid whenever you need with earned wages on-demand.No need to wait until payday! For immediate consideration for the Customer Support Specialist position, contact our Vermont ETS office at 802.540.1070 today.We are an equal opportunity employer and value diversity at our company.We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#VTIND.