Job Description
We’re hiring Telecommunications Installers at two levels (Installer I and Installer II) to support installation, maintenance, and servicing of telecom equipment in the field. Level difference (at-a-glance): Installer I (Entry-Level): Focuses on basic tasks and non-complex equipment under close supervision of a Lead Installer; escalates complex issues. Installer II (Mid-Level): Handles a broader scope including testing/troubleshooting fiber/copper , interpreting drawings/specs, and may train junior installers ; still works under supervision for more complex work. What You’ll Do (Both levels) Perform cable installation, termination, labeling, and lacing to industry standards Mount racks, frames, shelves and ensure secure, correct installation Read and stay current on installation documentation Add/remove non-powered equipment/hardware Inventory job-related materials Additional Responsibilities — Installer II Test and troubleshoot fiber/copper installations Perform verification/continuity testing Interpret drawings, plans, and specifications Interpret job plan/scope; support retrofits and upgrades Discuss media selection and implementation implications Make recommendations based on codes, standards, and best practices May provide training to less experienced installers (as needed) Travel / Shift Requirements (Both Levels) Must be available to travel 50%–75% Travel may include overnight stays 1–2 weeks at a time , including weekends Early morning shifts; occasional evening shifts; infrequent weekend work Reliable transportation required; able to transport minor tools to work locations Physical Requirements (Both Levels) Lift 50 lbs minimum; up to 100 lbs occasionally Work on ladders and in confined spaces Work safely around electrical wires and ESD products Fine motor skills/manual dexterity for tools and small components Ability to stoop, kneel, bend, squat, crawl, push, pull Skills & Qualifications Required (Both Levels) High School Diploma or equivalent Complete “Basic Installation” training or equivalent On the Job Training Completion of Safety, Business Code of Conduct, QA, and ESD training Familiarity with standards: AT&T TP-76300 / 76409, Telcordia GR1275, Verizon IP72202 Basic network product knowledge (Installer II: moderate knowledge expected) Proficiency with computers/tablets and MS Office Strong attention to detail, communication, and troubleshooting Valid driver’s license, acceptable driving record, and proof of insurance Experience Installer I: Entry-level; proficiency in relevant Network Elements (1–4) with management assessment/approval of Level I skill level Installer II: Minimum 3 years field service (or equivalent combination), OR progression via Installer Academy; management assessment/approval of Level II skills; proficiency in relevant Network Elements (1–4) Preferred (Both Levels) 2 years electronics training from technical trade school or military