Dealer Success Representative

A company is looking for a Dealer Success Representative to join their Dealer Success Team. Key Responsibilities Strengthens and maintains relationships with customers to provide best-in-class service and drive growth and retention Oversees the resolution of customer inquiries and manages day-to-day needs of the customers Collaborates with the Dealer Success Manager to establish and maintain expectations and timelines Required Qualifications 3+ years of experience in customer support or a transaction-based environment Minimum 2 years of experience in a high-volume, SLA-driven environment Experience working directly with external business partners or clients in a high-urgency environment Sales or revenue-support experience strongly preferred Willingness to work on Saturdays