Job Description
Delinquency Specialist I With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. Job Description The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Job Duties and Responsibilities Set up and maintain delinquency statuses. Implementing delinquencies on a structured systematic approach per Association policy. Understand and explain account activity. Generate delinquency notices, export, and upload file to Print House. Review and approve Print House proofs. Prepare Lien and Release of Lien Notifications. Prepare attorney/collection agency packages. Enter reimbursable charges. Point of contact for collection attorney or agency. Interact with branch staff on status of accounts. Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings. Manage late fees and late interest set up by branch in C3 association. Other duties as assigned. Requirements Knowledge and Skills: Perform calculations and analysis used in basic accounting. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Knowledge of general office equipment (copier, fax, phone systems, etc.). Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)