Job Description
Job Details Req ID: 115518 Supported Practice: Legacy Dental Care Category: Business Assistant Location: 8489 Country Club Drive, Suite 3, North Huntingdon, PA 15642 Position Summary: Supporting our front office as an experienced Front Office Coordinator , you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. A minimum of 2 years of experience in dental front office operations, scheduling, treatment planning/coordination, A/R, and dental software systems such as Dentrix, Eagle Soft, etc; The expected schedule for this position is Monday - Friday within patient hours. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with pati