Deputy Director (Legal Services)

The Legal Aid Society of Palm Beach County is a nonprofit charitable law firm dedicated to ensuring equal access to the justice system for the low-income, disadvantaged and traditionally underserved residents of Palm Beach County. Job Summary The Deputy Director is responsible for the day-to-day legal services delivery of the Legal Aid Society of Palm Beach County, Inc. This position serves as second-in-command to the Executive Director and provides strategic leadership for program management, legal services supervision, and administrative functions. The Deputy Director ensures program quality, compliance with funder requirements, and effective coordination across all agency units. The Deputy Director reports directly to the Executive Director. Performance is evaluated on an annual basis by the Executive Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operational/Programmatic Responsible for the management and oversight of mission-based programs and services that meet the legal needs of targeted populations. Responsible for implementation, oversight, and maintenance of the client conflict resolution procedure. Responsible for managing and oversight of the applicant appeals and client grievances. Assist supervisors when working with clients, making decisions on difficult case evaluation and case acceptance, and resolving ethical questions. Manage all services delivered by Legal Aid staff and supervise all outreach programs and activities. Coordinate with the Grant Compliance Officer to ensure all programmatic reports and documents are prepared and delivered as required by funders. Establish program planning and evaluation processes for organization projects. Lead and mentor project supervisors and ensure that legal team members have the continuing training needed to maximize program efficacy and growth.