Job Description
At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking qualified Executive Support to join their team onsite in Doraville, GA and provide end-user support. This role will be supporting C Level executives. This role is responsible for developing, maintaining, and supporting complex technical infrastructures, hardware, and system software components. They will act as team lead providing expert technical direction and interface with business stakeholders on complex projects. Duties and Responsibilities: Performs installation, configuration, maintenance, debugging, and support for systems software/hardware, including implementation support for multiple infrastructure platforms Tunes platforms to ensure expected availability and performance levels are achieved Performs root cause analyses for service interruption recoveries Creates preventative measures Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems Interacts with requestors and architects to define system requirements. Translates the requirements into technical specifications. Interchangeably works with technical business-oriented teams Implements and maintains tools/applications to ensure systems have sufficient security controls. Evaluates and researches upgrades, patches, and new system functionalities. Researches, plans, and implements new system technologies. Evaluates new and emerging technologies and methodologies to find faster, cost effective, and more reliable solutions for existi