Job Description
Summary SUMMARY : Responsible for the scheduling and coordination of diagnostic and interventional imaging patients while validating eligibility and authorization prior to care. DUTIES & ESSENTIAL JOB FUNCTIONS : NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. Check-in/Sign-In for appointments and walk in exams, validating correct patient and exam by utilizing two patient identifiers. Obtain consent for conditions of admission (COA), MSPQ (Medicare) questionnaire, and applying patient identification wrist band as appropriate; scanning documents into patient charts. Follow customer service guidelines in greeting and assisting patients with appointments, directions, scheduling, check-in to radiology services, check-in transfer patients for imaging services from outside hospitals. Schedules for Imaging. Validates outside referrals, enabling for patient billing within EPIC, ability to analyze and appropriately validate billing and insurance coverage, authorization for coverage, and transcription of outside authorizations and orders into EPIC. Perform complex workflows regarding order transcription, knowledge of CPT and billing coding entry. Validates referrals/orders verifies for completeness and appropriateness, communication with referral sources to obtain additional information as needed with external and internal specialty orders Provides patient front desk check in, including assessment for insurance eligibility and scheduling for for all above modalities. Performs Breast Coordinator functions including creating orders for create call backs, schedules next level exams from Radiolog