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Diamond Jewelry Showroom General Manager

Rêve Diamonds
FULL_TIME Remote · US New York, NY, New York, US USD 60000–75000 / month Posted: 2026-05-12 Until: 2026-07-11
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Job Description
Please apply only if you have the necessary experience in face-to-face diamond jewelry sales, or prior experience working in the diamond jewelry trade, either in retail or wholesale. The base salary for this position is $60,000–$75,000, commensurate with experience, plus a competitive commission bonus opportunity. Rêve Diamonds is a leading bespoke fine jewelry house specialising in exceptional engagement rings, high-value diamonds, and handcrafted diamond jewelry. Founded in London, UK in 2013, we operate three international showrooms in 5th Avenue (New York), Beverly Hills (Los Angeles)​ and Mayfair (London). From these locations, we serve a global clientele who value discretion, expertise, and uncompromising quality. As part of our continu​ed growth, we are seeking an experienced Diamond Jewelry General Manager in NYC, overseeing sales performance, client relationships, and day-to-day showroom operations. For the right candidate, this position offers significant responsibility, long-term progression, and occasional travel between our locations. This role is ideally suited to a driven, highly organised diamond jewelry professional with strong leadership qualities, deep product knowledge, and a passion for delivering world-class client experiences. The Role You will act as a​n ambassador for Rêve Diamonds, shaping the client journey both in-store and remotely while supporting the operational and commercial success of the business. This is a hands-on role requiring autonomy, initiative, and a strong commercial mindset. Key Responsibilities Build, manage, and nurture high-value client relationships (clienteling) Lead and exceed individual and showroom sales targets and KPIs Manage enquiries across in-person, email, phone, and digital channels Confidently handle transactions across a wide range of values Maintain impeccable showroom presentation and merchandising standards Support operational oversight, scheduling, and reporting Collaborate with international teams and management Represent the brand during occasional international travel as required The Ideal Candidate Proven experience in fine jewellery or high-value luxury sales Strong knowledge of diamonds, gemstones, and bespoke jewelry Confident working independently with a proactive, solution-led approach Professional, polished, and client-focused at all times Highly organised with excellent attention to detail Flexible, resilient, and commercially minded Excellent spoken and written English Preferred (but not required) Qualifications FGA, DGA GIA Graduate Gemmologist / Graduate Diamonds Accredited Jewelry Professional or equivalent What We Offer Regular performance reviews and clear progression opportunities Exposure to international markets and high-profile clientele Comprehensive product and brand training A dynamic, supportive, and ambitious working environment Joining Rêve Diamonds means becoming part of a growing international brand where craftsmanship, integrity, and client experience are paramount. Our recruitment process includes an initial call, in-person interview, and practical assessments to ensure the right long-term fit. If you are ready to take the next step in your jewellery career and play a key role in an international luxury business, please submit your CV and a brief cover letter outlining your experience and interest.