Job Description
BaseNYC is looking for a digital project manager! As our digital work continues to grow, Base is looking for a Digital Project Manager to help lead brand-led digital projects across discovery, strategy, UX, and website design. This role is for someone who understands how digital work moves through a creative agency environment, and who can bring structure, clarity, and momentum to the process. The role of the Digital Project Manager is to architect and manage project processes in close collaboration with internal discipline leads while partnering directly with clients. This person will be responsible for leading day-to-day coordination, project planning, timeline management, resourcing, budget tracking, and building alignment across internal and external stakeholders. This role is focused on the strategic and creative phases of digital projects — from digital discovery through digital design. As projects move into build, technical production, QA, launch, or maintenance, the Digital Project Manager will either partner with a Digital Producer or lead the development/build process to ensure continuity across the client relationship, project goals, scope, and timeline. A successful Digital Project Manager is expected to excel in: Strategic Management: Orchestrate and manage digital project processes with rigor, critical thinking, and clarity from discovery through strategy, UX, and design. Collaboration: Work to build successful relationships with clients, creative teams, strategists, designers, producers, external collaborators, and internal leadership to ensure excellence in creative output. Communication: Transparency and clarity are the cornerstones of alignment. PMs overcommunicate everything. Digital Fluency: Understand the language, phases, and deliverables of digital projects, without needing to be the technical lead. You know how to help teams move from strategic definition into clear, well-managed design outcomes. Qualifications 5-6+ years in project management, account management, or client services, preferably within a creative, branding, or design agency. Experience managing digital or digital-adjacent projects, ideally including digital discovery, strategy, UX, website design, content, information architecture, or design systems; background in build/production/development is a very attractive bonus. Working knowledge of digital project phases and deliverables. Experience building alignment across clients, creatives, strategists, designers, producers, and internal leadership. Comfort leading day-to-day client communication and helping manage expectations throughout a project. Demonstrated ability to manage project timelines, budgets, resourcing, project planning, and internal workflows. Familiar with tools like Figma, Slack, Google Suite, and project management platforms such as Productive or similar. A natural communicator who can navigate between clients, creatives, and internal leadership with ease. Based in New York City and able to work regularly from the BaseNYC studio (hybrid, ~3 days per week in-person). This role will begin as a freelance engagement, with the opportunity to transition into a full-time position based on fit, performance, and studio needs. Compensation is based on experience, with a starting salary of $100,000+ Please send your CV in PDF format and a link to your LinkedIn profile to jobs-nyc@basedesign.com with the subject line “Digital Project Manager”