Digital Sales Support Representative

A company is looking for a Digital Sales Support Representative responsible for guiding customers through the sales process via various digital channels. Key Responsibilities Facilitate live chat interactions and assist customers with web portal navigation Provide information on products and services to align with customer needs and increase satisfaction Resolve customer escalations and collaborate with sales teams to address issues Required Qualifications Bachelor's Degree or a High School Diploma/GED with 4 years of relevant work experience Minimum of 2 years in customer service experience Experience with sales productivity software tools Ability to work in a remote environment using standard office equipment Understanding of digital products and services related to waste and environmental solutions