Job Description
Point B is seeking a Senior Leader with deep expertise in redesigning and improving operations through the application of automation, artificial intelligence, and data-driven technologies within the Life Sciences industry to build, grow, and lead the delivery of client engagements, deepen executive access and relationships, and serve as a trusted advisor to clients seeking to accelerate their transformation and patient outcomes. This leader will serve as a trusted advisor to executive stakeholders, helping clients reimagine operations through integration of progress redesign, automation, AI, and data-driven technologies. This leader will sit at the intersection of commercial growth, strategic advisory, and subject matter expertise, helping clients transform how they operate across R&D, clinical development, and adjacent functions. A key focus area will include advancing modern approaches to operational acceleration - including clinical trial execution specifically and the R&D-to-Commercial value chain more broadly - to enable sponsors to streamline their operating models, take greater ownership of people, process, technology, and data, and unlock measurable improvements in speed, quality, and cost efficiency. The ideal candidate is a credible enterprise operations transformation leader with deep experience leading large-scale, cross-functional transformations through the application of automation, artificial intelligent, and data-driven technologies — someone who has led and delivered end-to-end operational transformation initiatives that improve efficiency, quality, and scalability of operations across functions such as clinical development, regulatory, quality, manufacturing, supply chain, and commercial operations for clients within life sciences, and who can engage as a trusted peer with client technology, business and transformation leaders – with the ability to shape operating model strategy and drive execution at scale, strong executive presence, life sciences domain expertise, and a track record of driving offerings and team development. They are passionate about the role automation, AI, and data-driven decision-making play in enabling enterprise-wide operational transformation and sustained performance improvement to deliver faster innovation and better patient outcomes. As a Senior Leader at Point B, you will contribute to building and maturing the Intelligent Operations practice within the Life Sciences vertical, including establishing delivery standards, developing offerings, growing the expertise of the team, and driving coherence across how Point B delivers complex transformation work to clients. You will also deliver high-impact work alongside clients, develop and mentor others, and grow a portfolio of business through credibility-first engagement, thought leadership, solution development, and cultivation of new and existing client relationships. Responsibilities Overview Client Portfolio Development Build, grow, and manage a portfolio of strategic client relationships across the life sciences industry, with emphasis on large pharmaceutical and biotechnology organizations Originate, convert, and expand new business opportunities, driving revenue growth aligned to practice and firm targets Serve as a senior trusted advisor to executive stakeholders, shaping strategy and guiding transformation initiatives Lead large, complex consulting engagements, ensuring delivery of high-quality, executive-ready outcomes Translate client challenges into actionable solutions with measurable business impact Collaborate with Industry and Service Line leadership to develop and close opportunities, including proposal development, solution development, and pricing strategy Develop and maintain a strong executive network across pharmaceutical, biotechnology, and broader life sciences organizations Growth, Offering, and Go-to-Market Strategy Shape and evolve Point B’s life sciences value proposition, including Clinical Trial Acceleration, Commercial Model Innovation, and adjacent offerings In collaboration with Service Lines, define and refine service offerings and portfolio strategies aligned to market demand and growth objectives Develop and execute integrated go-to-market strategies spanning segmentation, targeting, positioning, and messaging Design and implement commercialization strategies that improve client acquisition, expansion, and retention Leverage data-driven insights to inform market strategy, customer segmentation, and offering development Intelligent Operations Practice Development Help shape and evolve the automation, AI, and data-driven operational transformation offering portfolio for life sciences clients, spanning process redesign, workflow automation, AI-ena