Job Description
Job Description: Note: Fidelity will not provide immigration sponsorship for this position THE ROLE Fidelity Investments is seeking a Director to join the Cyber Assurance and Support organization within Fidelity's Workplace Customer Protection Center of Excellence. This role offers a unique opportunity to shape how Fidelity demonstrates trust, security, and responsible innovation including artificial intelligence to clients, and prospects across the Workplace business. As a Director, you will be accountable for supporting complex client requests, assessment and audit engagements focused on Fidelity information technology, cybersecurity, and AI controls. Additionally, you will serve as a visible client facing leader and trusted internal advisor, helping Fidelity articulate its cybersecurity and AI posture to external clients while ensuring consistency, quality, and scalability of assurance activities. The Director also will serve as the AI subject lead for the Client Assurance function. As a Director, you will: Lead client-driven cybersecurity, technology, and AI assurance activities, overseeing complex audits, assessments, and due diligence requests on Fidelity processes and controls. Routinely coordinate with Fidelity clients on cyber/AI matters, to include Fortune 500 companies, large universities, healthcare institutions, leading technology companies, and other organizations. Act as a senior point of contact for clients and prospects, clearly communicating Fidelity's cybersecurity posture, customer protection controls, and approach to responsible AI use. Oversee and guide responses to client security and AI inquiries, translating technical controls, governance, and risk management practices into clear, business-focused outcomes. Strengthen client confidence and drive continuous improvement by leveraging independent audits and certifications (e.g., ISO 27