Job Description
An advanced non-profit technology community founded in 1996 by the nation's leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations. About The Role The Director, Federal Programs - Network Services provides strategic leadership for Internet2's federal engagement initiatives and serves as the primary executive representative for government member relationships. This role drives organizational impact by managing complex federal programs, cultivating high-value partnerships across government agencies, and developing innovative network services that meet the evolving needs of federal research and operational communities. As a visible and influential leader in the federal networking community, the director will actively manage Internet2's active federal program portfolio, including, but not limited to the National Oceanic And Atmospheric Administration (NOAA) N-Wave program and developing new federal relationships. They will represent Internet2 in strategic coordination meetings, respond to federal task order RFPs, provide oversight for service implementation, and serve as the point of escalation for vendor management. The director will also lead efforts to create new services to support federal members, including emerging capabilities such as Low Earth Orbit Satellite (LEOs) connectivity solutions. The director will develop and implement comprehensive federal engagement strategies with a focus on retention and growth across all federal sectors. They will work across internal teams including Engineering, Architecture and Planning, Business Relationship Managers, and senior leadership to strengthen existing relationships, identify new opportunities, and ensure that Internet2 actively contributes to federal mission success through service innovation and collaborative leadership. This position will report to the Senior Director, Strategic Partnerships. Key Responsibilities Federal Program Management Actively manage the Internet2 Federal Program for Network Services, including the NOAA relationship and N-Wave program operations. Represent Internet2 in regular strategic coordination meetings with federal partners and stakeholders. Lead response efforts to all federal task order RFPs, ensuring accuracy and competitiveness of proposals. Provide comprehensive oversight for federal service implementation and serve as primary point of escalation for vendor management. Provide strategic guidance on growth opportunities for federal programs and identify avenues for expansion. Advocate for Internet2 services that support federal program goals and identify service gaps that could represent viable new offerings. Strategic Outreach and Partnership Development Develop and implement a comprehensive federal engagement plan focused on retention and growth across all federal sectors. Create communication strategies and materials to support federal member engagement initiatives. Track progress towards federal engagement goals and provide regular reporting on outcomes. Work with the Internet2 Federal Account Executive to strengthen relationship management capabilities. Make recommendations for improvement of existing services, engagements, and development of potential new services. Strengthen and expand relationships with existing federal members while cultivating new partnership opportunities. Develop deep working knowledge of cloud services, providers, and strategic focus areas relevant to federal member needs. New Service Development Lead efforts to create new services supporting federal members, with initial focus on LEOs connectivity solutions. Secure vendor contracts with LEOs providers such as OneWeb and Starlink. Develop comprehensive service descriptions, support models, and fee structures for new federal offerings. Collaborate with Internet2 Legal to create appropriate service schedules and contracts. Create informational materials and documentation for member communication regarding new services.