Director, Game Operations - Flag Football

Job Type Full-time Description Reporting to the Head of Flag Football Operations, the Director, Game Operations – Flag Football is responsible for the integrity, safety, and execution of all on-field and game operations as well as off-season planning, testing and events. This role is central to the league’s strategic goals, developing and growing the game, protecting competitive integrity, enabling consistent on-field product delivery and safeguarding brand credibility by ensuring games are conducted consistently, safely, and in alignment with league policies and strategic objectives. As the league’s subject matter expert on Flag Operations, this role will oversee gameday operations, including gameday protocols and procedures, stadium readiness, gameday equipment, officiating relationships and field surfaces, while operating effectively in high-pressure, fast-moving environments. In addition, during training camp and the off-season, this role will assist with football-related events and activities. Responsibilities Serve as the league’s primary subject matter expert on all gameday operations policies, procedures, and practical applications, ensuring consistent implementation across all events Lead game operational planning and execution, including pre-game (e.g., 100- 90- and 60-minute meetings), in-game, and post-game protocols, with a focus on safety, weather preparation, fairness, and operational excellence Act as the gameday escalation owner, coordinating urgent, policy-informed decisions in complex situations while evaluating downstream impacts on competitive integrity, safety, and business objectives Develop, refine, and document gameday operations policies, guidelines, and best practices Coordinate with venue management on gameday needs (e.g., security, parking, credentials, medical, etc.) as well as game presentation staff to ensure a safe, seamless and entertaining experience for fans Build and maintain strong, trusted relationships with officials, venue operators, PR and medical staffs, equipment teams and other key football operations stakeholders Assist with the operation of all football-related events during training camp and the off-season, including camps, clinics, testing sessions, combines, etc. Oversee field surfaces, ensuring all playing surfaces meet league standards and are properly prepared, maintained, and evaluated for competition Partner cross-functionally with internal and external teams to align football execution with strategic and commercial goals Requirements 10+ years of experience in game operations or a related role within professional, collegiate, or elite-level sports Deep working knowledge of gameday operations policies, and on-field procedures, with the ability to develop and translate policy into practical execution Strong understanding of the intersection between football operations and business objectives, including broadcast, fan experience, and commercial considerations Track record of success supporting major events (e.g., championship events, televised games, etc.) Experience working closely with stadium operations and venue readiness, including surface evaluation and gameday safety considerations Ability to serve as a primary decision-maker for game-day operations in live, high-pressure environments Adaptable and flexible operator who can execute with limited direction/oversight in ambiguous, fast-changing environments Strong relationship-building skills along with exceptional written and verbal communication skills Willingness and ability to travel extensively and work non-traditional hours, including nights, weekends, and holidays, as required by the game schedule Preferred Experience working at the team or league level within professional sports Experience working at a startup company with the ability to navigate a fast-paced, ever-changing environment with ease You’ll Be Successful If You Make timely decisions in high pressure environments that balance football operations, player experience, and business considerations Understand the complexity of venue operations Utilize experiential learning to continuously assess and improve game operations Possess a hands-on working and leadership style Drive clarity in ambiguous environments and execute effectively with limited direction Uphold the highest standards of integrity, professionalism, and commitment to the game, serving as a steward of league values Benefits Equity ownership opportunities to allow employees to share in the company’s growth Unlimited discretionary time off along with 15 p