Job Description
Business Overview: Fully integrated into the IT and Operations (ITO) department, CIB Operations covers a large panel of operational activities supporting CIB business lines in the region. This role is for the Head of AMER Securities & Prime Transaction Processing. This role reports locally to the Head of AMER Market Operations – Transactions Processing and functionally to the Global Head of Securities & Prime Transaction Processing. The Securities & Prime Transaction Processing function includes the middle and back offices dedicated to the support of each product within the Securities & Prime processing chains (Prime Brokerage, Equity Execution, Fixed Income Securities including bonds, ABS, CLO and MBS, and Syndicated Loans). The Head of AMER Securities & Prime Transaction Processing is responsible for the functional regional management of Securities & Prime Transaction Processing Staff based out of the Americas, local management of Securities & Prime Transaction Processing staff based in the US, and oversight of Securities & Prime Transaction Processing production activities traded out of the Americas that have been nearshored & offshored or centrally managed. Candidate Success Factors Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform: Results and Impact Able to influence peers and team. Demonstrates good judgement when making decisions of high complexity and impact. Exercise appropriate autonomy in the execution and delivery of work. Responsible for driving outcomes, which have meaningful effect on team or department. Leadership and Collaboration Creates trust with colleagues. Acts in leadership capacity for projects, processes, or programs. Client, Customer and Stakeholder Focus: Able to build relationships with a mix of colleagues and clients. Interacts regularly with management and department leaders. Demonstrates the ability to influence stakeholders at the team level. Compliance Culture and Conduct Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts. Perceived as a person of high moral character; upholds corporate values and displays high ethical standards. Responsibilities The Head of AMER Securities & Prime Transaction Processing is responsible for driving the strategy & operational excellence of the platform for each of the Securities & Prime processing chains. This role is crucial for ensuring best-in-class service delivery to clients, enhancing overall operational performance, and aligning with business and regulatory requirements. The key responsibilities in this position are as follows Design the Target Operating Model (TOM) of the department: Organization local & regional i.e. inclusive of US and LATAM teams in partnership with global Head Location strategy plan (resilience) & oversight Assess the level of competence (vs required – skills matrix) of the Operational teams in charge of the production and highlight the gaps in terms of expertise/capacity Strategic Leadership: Drive the platform's strategic development to provide best-in-class experiences to clients, business units, and regulatory supervisors Articulate with the Head of AMER Market Operations – Transactions Processing and Global Head of Securities & Prime Transaction Processing as well as with business to ensure full strategic alignment in terms of industrialization and transformation Governance: Together with its counterparts within IT, steer the interactions all along the E2E value chains including relevant stakeholders to ensure alignment and effective service delivery Participate to the Head of AMER Market Operations – Transactions Processing and Global Head of Securities & Prime Transactions Processing exco governances Supervise & animate operations teams contributing to the platform services delivery Define & monitor department budget across the different locations & Centers of Expertise Operational Risk Management: Manage the operational risks, working closely with Metiers as the first line of defence Oversee the management of all artefacts of permanent control including: RCSA, Control framework, Procedures, Audit recommendations, Operational resilience and business continuity Regulatory Excellence: Continue to reinforce the operations platform’s resilience capabilities: Ensure Extreme Risk Scenarios set up for relevant activities. Ensure Operations readiness for any new in