Job Description
About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. About the Role Kitsap Credit Union is searching for a Director, Learning & Development to work hybrid out of our Bremerton office. The Director, Learning & Development owns the enterprise learning ecosystem, including leadership development, retail capability building, and future-ready skill development. This role ensures a cohesive, skills-based learning culture that enables employees to build critical capabilities, adapt to change, and drive organizational performance. This role shifts the learning function from program delivery to a strategic driver of workforce capability, leadership effectiveness, and future-ready skills. This role works across all departments ensuring we have a culture of learning and is incorporating the Credit Union’s core values, operating principles, and business strategies to support employees in their performance to effectively and professionally meet members’ needs. This position analyzes organizational needs for development, aligns L&D activities with Credit Union strategy, and delivers Credit Union-wide learning and development initiatives that drive KCU’s growth strategies. Quick Facts Reports to: VP, Human Resources Employment Type: Exempt, Hybrid, Salaried, Full-time Salary Range: $117,697.44 - $165,000 depending on experience Bonus Target: 12% potential incentive of base pay Grade: 14BC Industry: Banking Principal Accountabilities Leads enterprise-wide capability planning , partnering with business leaders to identify current and future skill gaps, define workforce capability needs, and implement scalable learning strategies that drive organizational performance and readiness. Owns the design and execution of enterprise learning initiatives , ensuring integrated development experiences across all employee levels that support career progression, leadership readiness, and long-term organizational growth. Leads strategic communication and engagement efforts for learning and development , building strong cross-functional partnerships and ensuring alignment across stakeholders. Drives awareness and adoption of learning initiatives while collaborating with subject matter experts to ensure content is relevant, high-quality, and aligned to business needs. Provides strategic leadership on cross-functional initiatives , ensuring workforce readiness for new products, services, and processes by embedding learning solutions that enable successful adoption, performance, and change. Partners with Human Resources and business leaders to drive organizational performance , aligning learning strategies with talent management, culture initiatives, and change efforts to strengthen overall workforce effectiveness. Defines and governs the learning experience strategy , leveraging modern adult learning practices and blended approaches to create scalable, engaging, and impactful development experiences across modalities. Establishes enterprise standards for learning programs , ensuring consistency, quality, and alignment with organizational priorities, while continuously evolving offerings to meet changing workforce and business needs. Leads the design and continuous improvement of learning experiences , providing guidance and coaching t