Director of Executive Operations (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward. , Director of Executive Operations (Volunteer) PromiseOperations | Executive Coordination, Organizational Governance & Strategic Execution Organization Mentor A Promise (MAP) Division PromiseOperations Location Remote with NYC-based collaboration as needed Type Senior Leadership Volunteer Role Reports To Chief of Operations & Organizational Strategy / Executive Director Works Closely With Senior Leadership Team, Division Chiefs, Program Directors, Legal & Governance, PromiseShield, PromisePeople, and Strategic Initiatives Teams About Mentor A Promise Mentor A Promise (MAP) is a New York City–based nonprofit organization dedicated to supporting children and youth experiencing housing instability through mentorship, education, social-emotional learning, literacy, creative expression, and community-centered programming. Our work spans education, technology, storytelling, public engagement, operations, and organizational development. As MAP continues to scale, we are building systems designed to support long-term sustainability, institutional trust, accountability, and mission execution. We believe strong operations protect mission integrity. Operations at MAP are not administrative maintenance alone — they are organizational infrastructure. About PromiseOperations | Systems, Governance & Organizational Execution PromiseOperations is MAP’s operational infrastructure division responsible for organizational coordination, workflow management, execution systems, and strategic alignment across teams. The division ensures that leadership priorities move from discussion into implementation through structured systems, accountability, and operational clarity. Role Overview MAP is seeking a highly organized, systems-oriented, and mission-driven Director of Executive Operations to help coordinate organizational execution across leadership, operations, and strategic initiatives. This role serves as a central operational partner to executive leadership and functions as a high-level coordinator responsible for ensuring organizational priorities move from discussion into execution. The Director of Executive Operations will help oversee Executive coordination Leadership operations Meeting governance Organizational planning systems Cross-divisional accountability Strategic follow-through Operational communication Institutional workflow management This individual must operate with professionalism, discretion, structure, and operational discipline in a fast-moving, mission-centered environment. This role supports executive coordination and organizational execution but does not independently establish organizational policy or legal governance decisions. Core Responsibilities Executive Coordination & Leadership Operations Coordinate senior leadership operations and planning meetings Track action items, deadlines, strategic priorities, and follow-through Support executive workflow organization and operational alignment Prepare agendas, briefing materials, and coordination documents Help facilitate cross-divisional communication and accountability Organizational Governance & Planning Support operational planning cycles and implementation processes Maintain leadership coordination systems and decision-tracking documentation Help identify operational