Job Description
About SHF: Founded in 1969, Settlement Housing Fund is a nonprofit affordable housing organization. We own and operate 3,147 affordable apartments across New York City and are currently creating and preserving additional 3,031 apartments. We provide social services through on site support to ensure housing stability for tenants who have transitioned from shelters into permanent housing at our buildings and those of other owners. We serve as an HDFC nominee to provide private developers with access to City financing to expand the supply of affordable housing. We are a leader in tenant selection and affirmative fair housing, leasing hundreds of units annually for other affordable housing owners. Job Summary The Director of Human Resources functions as a senior strategic leader and trusted advisor to executive leadership and department heads, while maintaining direct oversight of the organization’s human resources operations. This position blends the traditional responsibilities of an HR Director with those of an HR Business Partner, ensuring HR strategy is fully aligned with organizational goals, culture, and operational needs as the organization continues to grow. Reporting to the Chief Operating Officer, the Director of Human Resources is responsible for providing leadership across all HR functions, including employee relations, talent management, performance management, compensation and benefits, payroll, compliance, and organizational development, while acting as a consultative partner to leadership on workforce planning, change management, and people related decision making. In this capacity, the Director of Human Resources is responsible for serving as the Director of HR for both Settlement Housing Fund (SHF) and its affiliate, New Settlement. As both organizations expand in size, complexity, and scope, the Director of Human Resources is responsible for building scalable HR and payroll systems, policies, and practices that support sustainable growth, operational efficiency, and a consistent employee experience. Duties And Responsibilities Strategic HR Leadership and Business Partnership Serve as a strategic thought partner to the COO, President, Executive Director of New Settlement, and senior leadership teams on workforce strategy, organizational design, and people related initiatives. In collaboration with the COO, establish and evaluate short and long term goals, objectives, policies, and operating procedures for the Human Resources department to support organizational priorities and growth. Act as an HR Business Partner to department leaders by providing guidance on employee relations, performance management, team development, succession planning, and workforce planning. Translate organizational goals into people strategies that support growth, equity, and operational effectiveness. Analyze HR metrics and workforce data to identify trends, risks, and opportunities, and recommend data informed solutions. Support leaders through organizational change, growth, and increased complexity, including department expansion and evolving leadership structures. Human Resources Operations and Compliance Direct and oversee all core HR functions, including recruitment, onboarding, payroll coordination, benefits administration, leave management, performance management, and employee relations. Oversee the organization’s payroll function, ensuring accurate, timely, and compliant payroll processing in coordination with Finance and external vendors. Ensure compliance with all applicable federal, state, and local employment laws and regulations. Oversee HR policies, procedures, and employee handbook updates to ensure consistency, compliance, and best practices. Partner with General Counsel and senior leadership on sensitive employee relations matters, investigations, and corrective actions. Talent Management and Organizational Development Lead organization wide talent strategies, including recruitment, workforce planning, onboarding, training, performance evaluation, leadership development, and professional advancement. Support managers in building strong, accountable teams through coaching, feedback, and performance improvement planning. Oversee and continuously improve performance management processes to ensure alignment with organizational values and goals. Support culture building initiatives that reinforce equity, inclusion, engagement, accountability, and retention as the organization continues to grow. Compensation, Benefits And HR Systems Oversee compensation and benefits administration, including salary structures, benefits plans, retirement plans, and annual renewals, in collabor