Job Description
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Director of Patient Safety today with Methodist Hospital Westover Hills. Job Summary and Qualifications Seeking a Director of Patient Safety who will advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm. Essential Job Functions: Systems Thinking and Reliable Design Expectations: - Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture). - Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up. - Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design. - Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate. - Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps. Identification and Mitigation of Patient Safety Risk Expectations: - Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility. - Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies. - Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes. - Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns. - Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations. - Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization. - Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement. Safety Culture Advancement Expectations: Champion completion of Culture of Safety Survey. - Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes. - Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system. - Provide feedback that acknowledges both the value of event reporting and review of reported events. - Facilitate thorough and credible review of events that address both system and individual accountability. What qualifications you will need: - Bachelor’s Degree in Healthcare related field required. - Bachelor or Master’s Degree in Nursing preferred. - Three to five years experience in healthcare management, patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as hospital, ambulatory surgery center, etc. - Clinical background preferred. Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable). License, Certificates, or Registrations: - Certified Professional in Patient Safety, required. - If not already a CPPS, must obtain within 12 months of hire. Maintain CPPS while in role. - Other licenses required by State. Benefits Methodist Hospital Westover Hills, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , in