Director of Retail Inventory & Compliance

Director of Retail Inventory & Compliance Location: West Bloomfield, MI Reports To: CEO / COO Type: Full-Time, Leadership The Director of Retail Inventory & Compliance owns the accuracy, compliance, movement, and financial performance of all inventory across all retail locations. This mission-critical leadership role ensures 100% alignment between Physical Inventory, METRC, and Dutchie while maintaining full CRA compliance every day. You will protect 🏛️ Licenses 💰 Margins & Cash 🛍️ Customer Experience ✅ Core Responsibilities 📦 Retail Inventory Ownership Own all inventory across all retail locations. Manage multi-million dollar retail inventory portfolios in a high-volume, multi-store environment. Ensure real-time accuracy between Physical Inventory, METRC, and Dutchie POS. Build and enforce standardized retail inventory control systems. 📊 Daily, Weekly & Monthly Inventory Discipline Design and enforce a company-wide daily cycle count program. Execute daily cycle counts, weekly audits, monthly reconciliations, and quarterly/annual audits. Audit sales floor, backstock/vault, quarantine/hold, returns, destructions, transfers, and METRC packages. Investigate and resolve all discrepancies immediately. Implement root-cause analysis and corrective action systems. ⚖️ Compliance & Risk Management (CRA / METRC) Own 100% CRA and METRC compliance across all retail locations. Ensure continuous audit readiness for CRA inspections, state audits, and internal audits. Build SOPs that make compliance automatic and non-negotiable . Eliminate METRC drift, process gaps, and human-error dependency. 👥 Retail Team Leadership Lead and manage inventory teams at each retail location. Build a standardized training, certification, and accountability system. Ensure every store follows the same inventory playbook. Create a culture of precision, discipline, and ownership . 📈 Merchandising, Stock Levels & Optimization Partner with Retail Ops and Merchandising to optimize stock levels, improve turns, reduce aging inventory, and improve in-stock rates. Ensure stores are never overstocked, never out of stock, and never sitting on dead product. 🔒 Shrink, Loss Prevention & Financial Impact Own shrink performance across retail. Build shrink dashboards, store-level accountability systems, and investigation frameworks. Drive improvement in margin, inventory efficiency, and cash utilization. 🛠️ Systems, SOPs & Process Architecture Design, document, and deploy retail inventory SOPs for receiving, transfers, storage, cycle counting, returns, destructions, adjustments, and recalls. Drive process discipline and automation across all stores. 🎓 Qualifications & Experience Required: 5+ years in inventory, retail operations, or supply chain leadership 5+ years in high-volume retail Proven experience managing multi-million dollar retail inventory Direct, hands-on experience with METRC and Michigan CRA retail compliance Experience building SOPs, audit programs, and inventory control systems Strongly Preferred: Dutchie POS experience Cannabis retail operations experience Multi-store leadership experience 💡 Skills & Attributes Extremely detail-oriented Process-driven Systems thinker Zero tolerance for sloppy inventory Calm under audit pressure Strong leader and trainer Data-driven operator 📏 Performance Measured By Inventory accuracy percentage METRC = Physical = POS alignment Shrink reduction Audit results Zero critical CRA violations Turn improvement Aging inventory reduction 🌟 Why This Role Matters This role protects 🏛️ Retail licenses 💰 Margins & cash 🛍️ Customer experience