Job Description
Director of Sales Operations Location: Fort Wayne, IN (area) Work Environment: Hybrid Industry: Manufacturing High-impact leadership opportunity to build and scale Sales Revenue Operations for a high-growth, private equity-backed industrial manufacturing business. The Director of Sales & Revenue Operations will be responsible for driving revenue growth, sales productivity, and operational excellence across the full commercial organization. This hands-on role partners directly with sales, marketing, and executive leadership to align go-to-market strategy, optimize execution, and deliver data-driven insights that accelerate revenue performance. This position will initially focus on building foundational Sales Operations capabilities before expanding into broader Revenue Operations and go-to-market alignment. Key Responsibilities: Revenue Strategy & Execution Collaborate with executive leadership to shape revenue growth strategy and translate goals into actionable operating plans Identify and execute initiatives that improve revenue generation, efficiency, and overall commercial performance Sales Operations Leadership Own and optimize all core sales operations processes, including territory design, quota setting, sales compensation design and administration, account segmentation, lead management, and annual planning/performance management cycles Analytics & Insights Design and implement reporting, dashboards, and analytical frameworks to drive informed decision-making Track and improve key metrics such as forecast accuracy, sales productivity, pipeline health, and quota attainment Deliver actionable insights that directly influence leadership priorities and business outcomes Cross-Functional Alignment Partner with marketing, service, and finance teams to optimize lead flow, conversion rates, customer experience, and revenue forecasting Drive consistent execution and alignment across all go-to-market functions Systems, Tools & Process Improvement Manage and continuously enhance the commercial technology stack (CRM and reporting platforms) Standardize processes, ensure data integrity, and implement best-practice improvements across the revenue cycle Team Leadership & Enablement Build, lead, and develop a high-performing RevOps team (analysts and enablement support) Champion sales onboarding, training, tool adoption, and best-practice deployment to elevate sales effectiveness Desired Skills and Experience 5–10+ years of progressive experience in Revenue Operations, Sales Operations, or equivalent B2B roles Demonstrated success supporting sales teams in planning, analytics, compensation, and operational execution Strong analytical mindset with proven ability to turn data into clear insights and business impact Hands-on experience with CRM systems (Salesforce preferred) and BI/reporting tools (Power BI or equivalent) Excellent cross-functional collaboration and communication skills Background in B2B industrial, manufacturing, distribution, or technical sales environments is strongly preferred What Success Looks Like Measurable gains in sales productivity and quota attainment Significantly improved forecast accuracy and commercial visibility Scalable, standardized processes across the entire revenue cycle Tight alignment between sales, marketing, and leadership A data-driven culture that enables faster, better decision-making Position Level: Director / Senior Director (based on experience) Reports to: Executive Leadership