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Director, Operations & Services

Mobile Communications America
FULL_TIME Remote ยท US Charlotte, NC, US Posted: 2026-05-11 Until: 2026-06-10
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Job Description
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Operations Director in a Remote capacity to support our fast-growing Data division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. Director, Operations Position Summary The Operations Director is responsible for leading and optimizing all operational functions involved with deploying in-building wireless solutions. This role oversees project execution, field operations, installation performance, resource planning, vendor coordination, safety, quality, and operational process improvement. The Operations Director ensures DAS projects are delivered on time, within budget, and in alignment with customer, regulatory, and company standards. This leader will report to the Vice President of the In-Building Wireless Solutions organization and will partner closely with Engineering, Sales, Network Services, Finance, and Executive Leadership to support growth, improve operational efficiency, and drive a high-performance culture across the organization. The Director will have over 100 people in their organization working across a large part of the United States. The team members include technicians, project managers, project coordinators, service managers, and construction managers. The Director is responsible for driving and forecasting revenue from executed contracts and maximizing P&L contribution from that revenue. KEY RESPONSIBILITIES: Operational Lead