Director, Revenue Cycle

Job Description Job Summary The Director, Revenue Cycle provides overall leadership, management and direction of the revenue cycle function. Responsibilities include but are not limited to DAR/Pulse documentation, Alert/APC edits, billing guidelines, uniform CDM, support system requests, external vendor systems, create and define strategic objectives and implementing process redesign, policies and measurement tools. What We Offer: Competitive Pay Medical, Dental, Vision, and Life Insurance Generous Paid Time Off (PTO) Extended Illness Bank (EIB) Matching 401(k) Opportunities for Career Advancement Rewards & Recognition Programs Exclusive Discounts and Perks* Essential Functions Defines and establishes strategic direction and priorities for the revenue cycle operations. Directs the management and operations of Revenue Cycle/Collections services to provide high quality cost-effective customer service. Works with leadership to implement best practice workflows and ensures adherence to policies and procedures as related to revenue cycle operations. Oversees all revenue cycle processes and ensures key metrics are met by analyzing data and optimizing performance. Responsible for ensuring all escalations related to daily operations revenue cycle are handled appropriately; notifying leadership as appropriate. Effectively leads, coaches, and counsels supervisors, managers, and other revenue cycle team members as necessary. Reviews action plans and educates supervisors, managers, and clinic operations teams (staff, providers, leadership) on proper follow up techniques. Reviews daily, weekly, and monthly clinic operations indicators and takes appropriate steps with leadership to address and improve. Audits transactions post