Job Description
**How you move is why we’re here. ® Now more than ever.** Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Compensation Range The base pay scale for this position is $109,000.00 - $166,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. Position Summary: What you will be doing The Director, Service Lines offers an extraordinary opportunity to be an integral leader of this world class, groundbreaking institution, working collaboratively to establish and achieve administrative, clinical, research and educational goals and to manage and coordinate complex service operations. This is a multidimensional role driving improved performance amid a changing market and evolving physician models. The Service Lines Department is focused on strategic and operational support of the medical staff and their offices of these Services, collaboratively defining strategy, and executing operational initiatives to support strategic goals. To that end, the Director will serve as a key leader of the Department and help manage initiatives which affect the respective Service Lines. This role will focus on strategic interdisciplinary initiatives, business development opportunities, departmental budgeting, and physician practice key performance indicators (KPIs). The Director reports to the Chief Administrator, Sports Medicine and Primary Sports Medicine and will directly supervise the Business Operations Manager and indirectly supervise physician office staff. Strategy Partner with Service Chief and Chief Administrator with strategic planning, business development initiatives and projects to manage and optimize physician practice performance. Facilitate the establishment of annual Service Goals in administrative/ business, clinical, research and education areas. Support the development and implementation of a Service physician recruitment plan to accommodate the growing demand for services while meeting the needs of physicians for clinical activity and clinical research. Onboard and orient new physicians to service programs, initiatives, and offerings, encouraging participation and engagement within service. Cultivate strong relationships with physicians and staff at all levels of the organization to create an environment rooted in partnership and collaboration. Operations & Physician Office Support Work closely with the Chiefs to ensure that operations are consistent with the overall clinical and academic service goals and support the individual and collective career goals of the faculty. Establish and maintain processes to improve patient care, increase efficiency and ease the burden on physicians’ office staff through programs such as implementation of various patient access initiatives. Meet regularly with physicians to understand their practice and personal goals, Identifying and resolving operational issues based on regular communication with MDs. Lead the design, execution, and communication of physician office optimization efforts, including physician productivity and quality assessments, partnering with physicians and their Office Managers in appropriate capacities. Use data to inform process improvement and optimization decisions, and develop improvement plans for specific offices and staff as needed. Create and maintain a highly effective and efficient i