Job Description
Overview: Establishes and implements quality assurance and compliance processes for the IT organization. Works closely with IT leaders to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works with development, testing and production teams to develop, publish and implement software quality assurance plans. Responsible for the long-term vision and maturation of the Software Quality Assurance (SQA) Center of Excellence (COE). Monitors, evaluates, manages and executes audit processes to ensure compliance. Provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables. Documents non-compliance with policies, processes and standards, and assists in their resolution. Designs, monitors and analyzes performance metrics program for quality improvement initiatives. Conducts audits and analyzes findings to develop appropriate corrective action recommendations. Provides training on established processes and policies. Responsibilities: What you will do: Defines, implements and owns the framework for Quality Assurance (QA) processes throughout the software development life cycle for the Enterprise Builds and matures a COE, depending on the area that the SQA Director leads: Automation COE Provides leadership in the design, modification, development and implementation of test automation architecture and framework. Researches and implements the best practices and advance features of test automation in a waterfall, agile and iterative environment. Works with senior management in the development of the strategic direction of the test automation initiatives for the Enterprise. Quality Assurance COE Develops a product testing strategy covering long-term and short-term recommendations and actions. Researches and implements of the best practices of software quality assurance in a waterfall, agile and iterative environment. Researches and implements the best practices of functional, integration, data, performance/capacity and security testing disciplines in a waterfall, agile and iterative environment. Works with senior management in the development of the strategic direction of the software quality assurance initiatives for the Enterprise. Conducts internal audits to measure and assure adherence to established QA standards for software development. Evaluates the quality of programs and services provided, including Business Units, for consistency with the Company's strategic goals and objectives. Establishes and maintains a visible, accountable and measurable QA process with meaningful metrics for senior management team. Champion for software quality and accountable for the metric-driven continuous improvement of policies, procedures and infrastructure to improve quality. Proactively provides advice, guidance, analysis and direction regarding the QA process. Provides best practices and leadership consultation on QA policies, procedures, standards, test strategies and automation practices. Champion for the defect management process using Jira, Bugzilla, HP Quality Center or other similar tools. Oversees manager-led teams responsible for: Estimating and planning the QA effort (requirements, testing, etc.) required for software projects and being accountable for the successful execution on time and within budget. The requirements gathering process including the initial development and change management of requirements documents. Planning all testing activities and reporting project status. Assigning tasks and resources to meet project deadlines. Conducting unit testing, regression testing, system-level integration testing, end-to-end testing and acceptance testing. Ensuring test strategy, test plans and test cases are produced on time to the right quality. Implementing and/or reviewing and approving manual and automated test plans for each release. Communicating with frequency and accuracy status information and analysis of issues and risks. Provides technical QA leadership and training to new and/or less experienced associates throughout the Enterprise. Recruits, hires, trains and develops staff. Provides direction to and development of associates through daily coaching, the administration of the Performance Management Program, and the creation and implementation of development plans. Performs other duties as assigned. Complies with all policies and standards. Qualifications: Bachelor's Degree Or commensurate selection criteria experience. - Required 10+ years' experience in software quality assurance and testing with 7+ years' experience in a QA leadership role, directly managing other QA personnel - Required Proven experience overseeing the