Director, Solutions & Technology

Job Description JOB SUMMARY The Director, Solutions & Technology is responsible for leading the Company’s Integrated Guarding (IG) technology growth strategy through the design, architecture, qualification, and deployment of advanced security solutions for existing and prospective clients in defense, aerospace, nuclear, and other highly regulated industries. This role combines strategic client engagement, technical security engineering expertise, business development, and operational collaboration to drive technology conversions, expand integrated service offerings, achieve productivity savings for customers, and support long-term client retention and growth. The position serves as the Company’s lead technical and consultative resource for integrated security solutions including guarding integration, access control, video surveillance, analytics, remote monitoring, intrusion detection, alarm systems, and emerging technologies. The role partners closely with company leadership to develop scalable client solutions and ensure successful deployment and adoption throughout the company. ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein. In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Core duties include: Security Engineering & Solution Architecture Lead the design, architecture, qualification, and presentation of integrated security solutions tailored to client operational and risk requirements. Develop infrastructure topologies, system layouts, statements of work, and technical solution documentation utilizing tools such as Visio and mapping platforms. Design and architect integrated security systems including access control, CCTV, video analytics, remote monitoring, intrusion detection, alarm systems, and integrated guarding solutions. Work directly with clients to assess requirements, recommend technologies, and present technical solutions in both formal presentations and consultative discussions. Coordinate closely with Technology Operations and Project Management teams to ensure seamless transition from design through implementation and maintenance. Research emerging technologies and support pilot programs, beta testing, and innovation initiatives throughout the Company. Provide technical oversight and support during RFP responses, proposal development, and solution qualification efforts. Strategic Client Solutions & Company Leadership Lead and execute the company’s Integrated Guarding conversion and technology expansion strategy. Collaborate with the company leadership to identify opportunities to expand technology-enabled services within existing and prospective accounts. Serve as the company’s primary technical and strategic liaison for integrated security innovation initiatives and client technology engagements. Assist in developing client-focused strategies, presentations, and support materials that align operational capabilities with client business objectives. Support training, awareness, and deployment initiatives to ensure field teams are equipped with the tools and knowledge necessary to successfully position integrated solutions. Establish performance metrics, goals, forecasting methodologies, and success indicators to measure growth, client retention, ROI, and operational effectiveness. Recognize obstacles to successful s