Dishwasher

ROLE PURPOSE: To provide Guests and Team Members with clean and sanitized utensils, plate ware, glassware, and equipment. Key Responsibilities & Accountabilities Provide Guests and Team Members with clean and sanitized utensils, plate ware, glassware, and equipment according to Ecosure standards Ensure dishes and cookware are sanitized and available as needed Maintain daily cleanliness and maintenance of dishes Clean and sanitize service area and kitchen throughout shift Complete assigned prep work and beautification Trouble-shoot dishwasher machine Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance, and take prompt corrective action when necessary or suggests alternative courses of action Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve overall objectives Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate At all times provide a favorable image of TGI Fridays to promote its aims and objectives Influences KEY DECISIONS: Guest Experience Issues around cleanliness and sanitation Measures Of Success Ecosure results meet/exceed company standards Consistently fulfill the Key Responsibilities and Accountabilities above Guest satisfaction scores Cleanliness and sanitation Qualification Requirements Must be able to perform multitask while maintaining required standards of operation Must also be able to perform duties that ensure Guest safety and satisfaction Must follow handling and sanitation procedures and use extreme caution with utensils, plate ware, glassware, and equipment Must be able to frequently lift and carry up to 70 lbs., up to 20 times per shift, and place these items on high shelves and in walk-in freezers Must be able to frequently bend and stoop Must be able to work frequently in a hot and damp environment Must be able to speak clearly to communicate orders to cooks and expediters Must be able to hear cooks’ and W/Ws' requests in the midst of loud background noise Must be able to stack, walk and move during an entire shift Must be able to frequently immerse hands in hot water Competencies PASSION FOR THE GUEST – You actively contribute to fun, friendly, and engaging service. Understand how the role impacts overall operations Display a caring attitude towards all Team Members and Guests Demonstrate a service attitude by providing support to those who are directly serving Guests Handle special requests in a responsive and positive manner Utilize customer feedback to provide a better Guest experience COMMUNICATION – You keep the lines of communication positive, open, and productive. Pay close attention to Guests' and coworkers’ special requests to ensure seamless service Respond positively to conflict situations and work to find appropriate solutions Keep interaction positive and productive; avoid conveying negativity Share information with others to raise awareness of potential needs and changes Listen carefully and attentively to others without judgment Ask thoughtful questions to ensure proper understanding of messages being conveyed Contribute to pre-shift meetings by providing relevant updates and asking appropriate questions PASSION & INITIATIVE – You keep it fun and keep up with the pace. Show Guests and Team Members that you are genuinely content in your role Display passion, energy, and pride in doing the job Work with a strong sense of urgency and drive; push for quick, yet accurate results Focus on the way you approaches a task, not just the task's completion Take independent action to improve existing systems Enthusiastically promote the TGI Fridays brand and menu RELIABILITY & ACCOUNTABILITY – You work