Job Description
Dispatch Assistant/Administrative Assistant Thunderstone is a fast-growing family-owned asset based trucking company in Verona MO.A Dispatch Assistant supports logistics, emergency services, or field technicians by managing communication, data entry, and scheduling.Key responsibilities include answering calls, tracking field units, updating work orders, and coordinating logistical needs to ensure timely service delivery.They typically require strong multitasking abilities and good communication skills.Communication:Answering and routing emergency/non-emergency calls and communicating with field staff via phone or radio.Data Management:Entering, updating, and closing out work orders, logs, and client information in database systems.Logistics & Scheduling:Monitoring the location and status of field units, vehicles, or technicians to coordinate schedules and routes.Support:Assisting dispatchers with administrative tasks, such as preparing documentation, filing, or checking inventory.Problem-Solving:Identifying, prioritizing, and responding to urgent situations or customer inquiries efficiently.Required Qualifications & Skills Education:High school diploma or equivalent.Experience:Previous experience in logistics, dispatching, or customer service is preferred.Technical Skills:Proficient in data entry, typing, and computer systems.Soft Skills:Strong communication, organizational, and multitasking skills, with the ability to work under pressure.Typical Working EnvironmentDispatch Assistants usually work in fast-paced office environments, including communication centers, transportation hubs, or service company offices, often requiring coordination with field units.NOT REQUIRED BUT Preferred Experience working in transportation preferred McCloud software experience preferred Job Type:Full-time Pay:$16.00 - $19.00 per hour Benefits:401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:8 hour shift Experience:Microsoft Office:2 years (Required) Customer service:2 years (Required) Ability to Commute:Verona, MO 65769 (Required) Ability to Relocate:Verona, MO 65769:Relocate before starting work (Required) Work Location:In person.