Job Description
Job Title:Dispatcher (for Refrigeration Service)Employment Type:Full-timeSchedule:Monday - FridayCompensation:$20-$27 per hour (DOE) & Comprehensive Benefits Package The Role Keep our fleet moving and our clients cool.As a Service Dispatcher, you are the central hub of our refrigeration service operations, ensuring seamless communication between our field technicians and commercial clients.We need a logistical pro with a sharp eye for detail and the mechanical vocabulary to talk shop.What You'll Do Mission Control:Coordinate and schedule high-priority repair jobs, balancing technician skill sets with client urgency.Quality Control:Review detailed technician service reports for accuracy and completion before they hit the billing desk.Supply Chain Support:Manage on-site inventory, receive incoming parts for specific repairs, and track orders to ensure no job is delayed.Client Relations:Provide top-tier customer service, handling service requests with a professional and calm demeanor.What You Bring Mechanical Fluency:You know your way around mechanical terminology and can understand complex service needs.(HVAC/R knowledge is a plus).Extreme Detail-Orientation:You catch the small errors in reports and inventory logs that others miss.Tech Savvy:Proficient in dispatching software and Microsoft Office suite.Communication Skills:Ability to bridge the gap between technical field work and professional client expectations.Willingness to Learn:You are willing to learn and capable of retaining new skills and terminology.Benefits We offer a competitive benefits package including health/vision/dental insurance, health savings account, paid time off for sick & vacation days, and a matching retirement plan to support our team long-term.Pay:$20.00 - $27.00 per hour Benefits:Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance Experience:Dispatching/ Scheduling:1 year (Preferred) Ability to Commute:Rifle, CO 81650 (Required) Work Location:In person.