Job Description
Job Description Service Technician - Distribution General Overview The Service Technician - Distribution role combines responsibilities from Receiving, Packaging, and Shipping departments. This comprehensive position involves the handling of incoming goods, preparation and packaging of parts, and coordination of outbound shipments. Work is carried out in a fast-paced, climate-controlled industrial environment with substantial forklift traffic. Technicians must operate various equipment types, follow specific quality and customer standards, and maintain accurate documentation. Employees are required to cross-train across multiple workstations, beginning with observational training on day one. Key Responsibilities Receiving Duties Unload incoming trailers using sit-down forklifts and verify goods for quantity and condition. Utilize stand-up forklifts and RF scanners to locate and store larger parts in racking locations. Use RF scanners and carts for bin locating finished goods into appropriate shelving or bin locations. Assist in maintaining accurate inventory records and ensure proper storage procedures. Frequent stepping on and off forklifts during shift. Packaging Duties Operate various workstations including Auto Bagger, Hand Bagger, Jones Machine, Hand Pack, Taper Line, and Hoist Line. Key in production order data into software before initiating packaging. Feed parts into bags or boxes manually or using automated bowl feeders. Perform first-piece inspections to verify accuracy before continuing production. Follow production orders for packaging type (individual or full tote) and final placement (pallet box or singly on pallet). Use hoists or lift assists when necessary for ergonomics and safety. Maintain clean and organiz