DISTRICT EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES & SOLUTIONS

DISTRICT EXECUTIVE DIRECTOR, INFORMATION TECHNOLOGY SERVICES & SOLUTIONS San Jose/Evergreen Community College District Close/First Review Date: 05/31/2026 Work Location: District Office Position Description: POSITION****SUMMARY The District Executive Director, Information Technology Services and Solutions (ITSS) reports to the Vice Chancellor of Administrative Services at the District Office. The work schedule is Monday through Friday; 8:00 a.m. - 5:00 p.m. This is a full time, 12 months per year, Classified Management position. POSITION****PURPOSE Under general direction, the Executive Director, Information Technology Services and Solutions (ITSS) plans, organizes, directs and integrates a major functional section of the ITSS department; plans, develops, acquires, implements, and operates software application systems, physical technology environment and enterprise data administration; develops information architecture and standards in collaboration with college partners; ensures security of systems and networks; oversees Districtwide user support; oversees bond-funded projects related to network and infrastructure developments supported by the District as part of renovation and new capital construction; researches emerging and innovative technologies; and performs other related duties as assigned. ESSENTIAL DUTIES AND****RESPONSIBILITIES The duties listed below exemplify the work of the classification, and assigned duties may include work that is similar, related or a logical assignment to this class. Plans, directs, controls, integrates and evaluates the work and activities of the ITSS department in the planning, development, acquisition, implementation and operation of software application systems, data center infrastructure, enterprise server systems, phone systems/services, and distributed IT operations. Directs, integrates and evaluates enterprise resource infrastructure, networks and information systems including data centers, networks, telecommunications, virtualization, and threat management, incident response, and disaster recovery; develops and implements Enterprise Resource Planning (ERP) applications including Ellucian and cloud-based applications. Develops and coordinates Districtwide short- and long-term plans for technology infrastructure development, maintenance, and support services; in partnership with District and college departments leadership, defines strategic goals, objectives and high-level requirements consistent with the District Technology Master Plan. With the Associate Vice Chancellor, ITSS establishes standards for the acquisition, acceptance, installation, maintenance and repair activities of hardware and software; monitors compliance with established standards; directs and participates in the evaluation, cost analysis, selection, testing and implementation of all computers, network, server and telecommunications-related systems; recommends purchase decisions for system and network infrastructure and security; manages related vendors and professional service providers. Develops and maintains standards for the acquisition, acceptance, cleansing, storage and custody of District data; ensures compliance with standards related to privacy, data security, accessibility and other legal requirements for the use of data and applications; ensures accuracy of data and provides technical support for the production and transmission of all state and federal mandated data and reporting including annual and term-based submittals of Management Information Systems (MIS) data. Conducts risk assessments to identify system vulnerabilities and develops appropriate methods for avoiding or mitigating potential risk; analyzes, develops, recommends, implements and monitors the effectiveness of the Districts security architecture, security programs, policies and procedures; develops data recovery and continuity management plans and protocols. Provides technical advice and guidance to District and college administrators, faculty, and classified staff, and technology groups on the design, installation, modification, and operation of college-based information and communication systems projects and equipment. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; recommends IT spending and participates in collaborative resource planning processes to ensure high-quality services at an optimal cost to the organization; oversees the inventory of network and computing hardware, software and licensing; leads requirement development, selection, and implementation of new technology as part of the Education, Facilities, Technology, Security Master Plan and the Sustaina