Job Description
Introduction The Bureau of Field Services is looking for an Office Associate - Limited Term Employee (LTE) to assist the Southeast Region in Milwaukee, WI headquartered at the Milwaukee Northeast Customer Service Center and is required to work in office.Join our awesome team and gain valuable work experience! WisDOT is a great place to work! In addition to meaningful and rewarding work, we provide:A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals and overall well-being LTE positions assist in the development of your skills and experience and offer growth potential via opportunities to join our team in a permanent role! For more information on WisDOT you can visit our website by clicking here.The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service.We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability.Click here to learn more about how we apply these values in our work.Position Summary This LTE position is located at the Milwaukee Northeast Customer Service Center.The duties include:Processing applicants for license plate renewal stickers and/or application for duplicate photo identification card.Capturing applicant photos and signatures Interacting with customers to identify the reason for their visit Providing correct forms to customers Providing guidance to customers with incomplete forms Keeping the Customer Service Center supplied with forms and materials to process applicants for photos and other DMV operations This position is anticipated to work 25 hours to 40 hours per week.Salary Information This position is in schedule-range (02-09) with a salary of $19.10 per hour.Job Details This state agency does not sponsor work visas.This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension.Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.This is a Limited Term Employment (LTE) position and limited to 1,039 hours in 26 consecutive pay periods (1 year).Wisconsin residency is required for Limited Term Employment positions.Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.Qualifications We are looking for a motivated individual with:Customer service experience Experience multi-tasking Experience working independently to complete tasks/duties Experience effectively communicating with people of varying backgrounds Experience with data entry How To Apply Apply online! To apply, click Apply for Job to start the application process.Then, you will access your existing account or to create a new account if you don't have an account.Once you are logged in, click Apply for Job. Follow the steps outlined in the application process and submit your application.This application requires you to submit a resume and letter of qualifications.Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the Qualifications section of the job announcement.Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position.For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document.Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process.The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages.Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page.Questions related to obtaining the job description and details about this specific job posting can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623.Deadline to Apply The deadline to apply is 11:59 PM CST on